Ask what part is being offered
Part descriptions can be confusing. Ask whether the component is new, previously used or aftermarket, and how it compares with your original part.
Discuss compatibility
Brightness, colour, battery-health reporting, paired sensors and system notices can vary with the model and replacement. Ask which functions will be tested.
Confirm the complete quote
Check what labour and parts are included, whether assessment carries a charge and what happens if further damage is found.
Keep the repair record
Keep the receipt and written warranty terms. Confirm the exclusions and the process for reporting a problem after collection.