Tell us the problem
Share the model, symptoms and any earlier damage or repair.
RECOGNISE THE SYMPTOMSIs this happening
01 02 03
Is this happening
to your device?
- Blur or difficulty focusing
- Camera shaking or rattling
- Black camera preview
- Cracked external lens glass
Assessment and repair options
We check whether the fault relates to the camera, lens cover, software or a connected component. Damage to lens glass can affect image quality without requiring the same work as a failed camera module.
Parts, pricing and your repair decision
The appropriate repair depends on the exact model, the condition of the device and the parts available. Ask the team to explain the proposed component and any expected differences in compatibility or system reporting.
Confirm the complete quote, expected time and repair-specific warranty before authorising the work. If preserving your data is the priority, discuss this at the start of the assessment.
What happens next
Understand the options
Confirm the assessment, proposed parts, cost and time with the team.
Approve and collect
Approve the work and check the repaired functions at collection.
Before your visit
Share a sample of the issue without personal content if useful, along with your model. Availability and compatibility are confirmed for the particular camera assembly.
Questions about this repair
Can you replace cracked lens glass?
We assess lens-cover damage and explain whether the camera underneath is affected.
Is a software reset always needed?
No. Back up first and discuss any erase or reset separately before it is performed.
What does the repair cost?
The model, damage and parts determine the price. Contact us for a discussion and confirm the quote after assessment.