Tell us the problem
Share the model, symptoms and any earlier damage or repair.
RECOGNISE THE SYMPTOMSIs this happening
01 02 03
Is this happening
to your device?
- Charge running down unusually quickly
- Unexpected shutdowns
- Battery health service warning
- Battery swelling or a lifting screen
Assessment and repair options
We assess battery condition alongside charging behaviour and the symptoms you report. Software activity, network conditions and temperature can also affect battery life. A replacement is recommended only when appropriate to the fault.
Parts, pricing and your repair decision
The appropriate repair depends on the exact model, the condition of the device and the parts available. Ask the team to explain the proposed component and any expected differences in compatibility or system reporting.
Confirm the complete quote, expected time and repair-specific warranty before authorising the work. If preserving your data is the priority, discuss this at the start of the assessment.
What happens next
Understand the options
Confirm the assessment, proposed parts, cost and time with the team.
Approve and collect
Approve the work and check the repaired functions at collection.
Before your visit
If the device is swollen, unusually hot or visibly damaged, stop using and charging it and arrange an assessment. Do not press a lifting screen back into place.
Questions about this repair
Does fast battery drain always need a new battery?
No. Apps, settings, signal and other faults can contribute. We check the symptoms before advising replacement.
Will iOS show a battery parts message?
Messages and battery-health reporting depend on the model, part and pairing. We explain expected behaviour for the proposed repair.
What does the repair cost?
The model, damage and parts determine the price. Contact us for a discussion and confirm the quote after assessment.