Tell us the problem
Share the model, symptoms and any earlier damage or repair.
RECOGNISE THE SYMPTOMSIs this happening
01 02 03
Is this happening
to your device?
- Charging only at an angle
- Loose cable connection
- No charging with a working cable
- Computer no longer detecting the phone
Assessment and repair options
Charging diagnosis starts with the cable and adapter, followed by the port, battery and charging circuit where appropriate. Debris, connector damage and electrical faults need different solutions.
Parts, pricing and your repair decision
The appropriate repair depends on the exact model, the condition of the device and the parts available. Ask the team to explain the proposed component and any expected differences in compatibility or system reporting.
Confirm the complete quote, expected time and repair-specific warranty before authorising the work. If preserving your data is the priority, discuss this at the start of the assessment.
What happens next
Understand the options
Confirm the assessment, proposed parts, cost and time with the team.
Approve and collect
Approve the work and check the repaired functions at collection.
Before your visit
Bring the cable or adapter involved if convenient. Never insert metal objects into the port. If liquid exposure is suspected, stop charging and contact the team.
Questions about this repair
Do you assess Lightning and USB-C ports?
Yes, tell us the exact model so we can confirm the appropriate assessment and part availability.
Will cleaning be enough?
Sometimes. A damaged connector or board fault will require a different repair, confirmed after inspection.
What does the repair cost?
The model, damage and parts determine the price. Contact us for a discussion and confirm the quote after assessment.